Shipping policy

Shipping & Return Policy – metatap.shop

Shipping Policy
At metatap.shop, we aim to deliver your orders quickly and safely.

Processing Time: Orders are processed within 1–2 business days after payment confirmation.
Delivery Time: Once shipped, orders typically arrive within 7 business days, depending on your location.
Shipping Coverage: We currently deliver across most serviceable locations. Delivery times may vary slightly during holidays or high-demand periods.
Order Tracking: When your order is shipped, you will receive a confirmation message with tracking details (if available).
Shipping Delays: In rare cases such as weather conditions, logistics issues, or public holidays, delivery may take a little longer than expected.

Return Policy (5 Days Return)
Customer satisfaction is important to us.

You can request a return within 5 days of receiving your order.
Items must be unused, in original condition, and with original packaging to be eligible for a return.
If the item is damaged, defective, or incorrect, please contact us immediately with photos for faster resolution.
Once the returned item is received and inspected, we will process the refund or replacement.

Non-Returnable Items
Some items may not be eligible for return due to hygiene reasons or clearance sale conditions (if applicable).

How to Request a Return
To request a return, please contact our support team with your order number and issue details.

📧 Support Email: metataponline@gmail.com

Our team will respond as soon as possible and guide you through the return process.

Contact Us
If you have any questions regarding shipping or returns, feel free to reach out:

Store Name: metatap.shop
Email: metataponline@gmail.com

Thank you for shopping with metatap.shop!